Terms of Service

1. Relation to Nomba Infrastructure

WorkReceipt operates as an independent escrow wrapper and merchant reputation layer built atop the Nomba Sandbox Developer API. All financial transactions, virtual bank accounts allocation, and bank transfers are processed securely by Nomba's licensed payment infrastructure.

2. Escrow Custody & Payment Holds

When a buyer funds a WorkReceipt contract via the allocated Nomba virtual account, the funds are held securely in the Nomba custody pool. These funds remain locked and cannot be withdrawn by the merchant until:

• The merchant submits verifiable proof of work (image capture/completion parameters).
• The buyer explicitly confirms and approves job completion.
• The automatic release window (based on merchant WorkScore tier) expires without disputes.

3. Verified WorkScore Calculations

WorkScore is an immutable reputation score calculated using historical contract success rates, average resolution time, dispute rates, and active buyer feedback. Any attempt to manipulate or fabricate WorkScore profiles (e.g., self-funding mock contracts, collusive reviews) will result in immediate termination of account access and forfeiture of material advance options.

4. Dispute Resolution & Arbitration

In the event of a dispute, either party may request arbitration. WorkReceipt administrators will review in-app evidence (such as live camera captures, geolocation tags, and chat logs). The decision of the arbitration board is final and binding, resulting in:

• Release of full custody amount to the Merchant.
• Reversal of full custody amount to the Buyer.
• A split payout allocation (50% Merchant, 50% Buyer).

5. Fees & Commissions

WorkReceipt charges a baseline 3.5% transaction fee on all successfully completed escrow contracts. High-reputation merchants (Gold and Platinum WorkScore tiers) are eligible for discounted transaction fees down to 1.8%.